Incorrect Account Information

I entered incorrect account information, and the funds have not been received. What should I do?

We understand your concern regarding the funds sent to an incorrect account. Unfortunately, due to the irreversible nature of blockchain transactions, we are unable to directly retrieve or refund these funds. We can, however, provide you with the transaction details, including the destination address, to assist you in your own investigation. We strongly advise carefully verifying all account information before initiating any transaction to prevent similar issues in the future.