Incorrect Account Information

I entered incorrect account information, and the funds have not been received. What should I do? We understand your concern regarding the funds sent to an incorrect account. Unfortunately, due to the irreversible nature of blockchain transactions, we are unable to directly retrieve or refund these funds. We can, however, provide you with the transaction … Читать далее

Transaction Link

Where do I find the transaction link? You can find a link to the transaction or its hash on our website, in your personal account, or in your email. In addition, there are well-known blockchain explorers that can display transactions of most popular coins: oklink.com blockchair.com etherscan.io

Transactions

In this section, you can read about the process of executing transactions.

Legal

In this section you can read the documentation for the project. If you have any technical questions, please contact our support service. For partnerships and cooperation: marketing@marketexchange.io

Application Cancellation

Is it possible to cancel the application form? If your request has been completed, unfortunately the funds are non-refundable. An exchange through the MarketExchange Service is final and cannot be canceled. Please carefully check all details before confirming the transaction. MarketExchange is not responsible for crypto assets sent outside of our Service, and the continued … Читать далее

Application Status

How can I check the status of my application? When submitting an application through our service, you can track the status of that application at any time. There are currently three ways to do so: After logging in to our website, navigate to your personal dashboard and select the «Exchange History» section. This will provide … Читать далее

Application Timeline

How much time do I have to fill the application?You have 15 minutes to fill the application. If, for any reason, you do not fill the application within this timeframe, it will be automatically canceled. In this case, please fill a new application. If you have already transferred funds according to the specified details, please … Читать далее

Application Process

How long does it take to process an application form? Our system processes your application forms automatically, typically taking between one to twenty minutes after payment is received. However, please note that processing times may vary depending on the amount involved in the exchange.

Affiliate Program

Our affiliate program is clear and transparent, allowing you to earn 20% of our income from exchanges made by your referrals. Rewards are paid once you accumulate a minimum of $10. You can track your referrals’ transactions online, and more detailed information is available in your personal dashboard after registration.

Privacy Policy

1. INTRODUCTION 1.1. This POLICY («Policy») applies to all personal data of Users that the MarketExchange Platform («Platform») may receive from Users during their use of the Platform. 1.2. Using the Platform, including registering an account on the Platform, indicates the User’s unconditional consent to this Policy and the terms of data collection and processing … Читать далее

Terms of Use

These Terms of Use (hereafter referred to as the “Terms”) govern your (“User”, “you”) access to and use of the services provided by Marketexchange (“we”, “us”, “our”), including the website (“Platform”), associated technology, and related applications (such as mobile apps). By using the services offered through Marketexchange, you agree to comply with these Terms. 1. … Читать далее

AML Policy

Marketexchange.io has implemented a comprehensive Anti-Money Laundering (AML) and Know Your Customer (KYC) policy to prevent its services from being exploited for illegal purposes, including money laundering, terrorism financing, or other financial crimes. This policy aligns with global regulations and local legal standards. Purpose and Scope The goal of this policy is to ensure that marketexchange.io … Читать далее